Lovefilm not working on XP.

Sunday, 14 October 2012 20:24

Lovefilm not working on XP.

I have seen at least three instances of lovefilm's streaming service not working on windows XP. All were new installs with Service Pack 3 and all updates installed.

The issue seems to be linked to DRM. It affected all browsers. Google searches produced no useful solution. The message '"Title unavailable. Sorry, but the title is unavailable. Please try again later." would appear in some browsers.

The solution I found was to uninstall Silverlight. Completly delete the

 C:\Documents and Settings\All Users\Application Data\Microsoft\PlayReady

folder.

Reinstall an earlier version of Silverlight.

The version that worked for me was Silverlight_5.0.61118.exe .

Restart the browser.

Should work OK now. YMMV but it worked for me on all three systems.

I also have it working on my HTPC now on a Virtualbox VM under linux.

Last modified on Friday, 19 October 2012 18:41

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2 comments

Comment Link Friday, 07 December 2012 16:02 posted by Juumba Wooma
Good advice above. I had two identical systems XP SP3 etc, one worked the other didn't. Uninstalled this and that - nothing fixed it. Love film support were useless, they just told me to install the earlier version 4 Silver light. Didn't work. Cancelled love films...

Just got another subscription for free hoping a new version might work. Didn't but, I have to say deleting the Playready folder after un-installing Silverlight then using the link to silverlight on love films site has worked for me. I finally have it working on both systems.
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Comment Link Friday, 07 December 2012 16:09 posted by kinggeek
I've given up on Lovefilm to be honest. I only get 3 Mbits down and it just buffers so much it's unwatchable. That said I've found it equally as poor on my girlfriends connection which is 8 down.

How a network like TWiT can offer stunning live video 24/7 in just 1Mb and a company with Amazon (and therefore AWS) behind it can't get it right I don't know.

I'd love to know other peoples experiences with this.
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